Understanding hosted IVR technology and its many benefits

Tips for Maximizing Your Voice Broadcast Messages

How a cloud dialer can improve your marketing campaigns.

A guide to understanding predictive dialer software and how it can benefit your organization.

Today is the first day of DCDial's soft launch! We are releasing our product to a select few clients, awaiting their feedback so that we can make any minor revisions and perfect our product according to our clients' needs. We are very excited to have these clients on-board with us!

There are many different industries that benefit from utilizing a predictive dialer. Any business that is continually making outbound calls - charities, market researchers, surveys, polls, customer service calls, reminders, mass notifications, telemarketers, collection agencies - all of these can save time and money by making their employees more efficient by speaking to more live people immediately.

One of DCDial’s great features is Answering Machine Detection. This will automatically detect an answering machine, and will leave your chosen message, saving your agents’ time.

Predictive Dialers will increase agent productivity from 100–300%.

There are many benefits to cloud computing. Here are just a few of the advantages:

Agility – Cloud environments allow for flexibility for resource distribution. Users can access from any computer, providing there is an internet connection.
Reliability – Files are safe on servers – there is less chance of data being lost or stolen.
Utility-based – Only pay for what you use.
Shared – Multiple users share a common infrastructure – lower cost without sacrificing security.
Scalability – Users can access additional resources whenever they need to expand. There is no need for costly memory upgrades.

DCDial is proud to announce that www.dcdial.net is now live!