Collections

Use DCDIAL’s Cloud Predictive Dialer to quickly connect your call center agents to delinquent customers. Once a customer list is uploaded, DCDIAL will work to make your call center more efficient and cost effective by allowing agents to connect to live customers, and cutting out disconnected and busy numbers. Our dialer will detect when an answering machine picks up, leaving your custom messages and saving your agents’ valuable time. Our dialer can handle multiple lines per agent, increasing agent performance over manual dialing.

  • Manage leads
  • Real time tracking and reports
  • Eliminate manual dialing

Cloud Predictive Dialer…Learn More Here

Create custom messages and utilize DCDIAL’s Hosted IVR so that your customers can make payments over the phone or speak with an agent. Create an Interactive Voice Response menu to route calls and to send out broadcasts informing clients of delinquent accounts and their payment options.

  • Increased agent efficiency
  • Predictive dialing increases call volume
  • Broadcast reminders to clients

Hosted IVR…Learn More Here

DCDIAL’s Cloud PBX will simplify your telecommunications and eliminate the need for on-site equipment. It’s completely scalable to the size of your business, whether you have a handful of employees, or hundreds. Utilize the Auto Attendant feature to present a professional image to your clients.

  • Project a professional image
  • Scalable to your business size
  • Connect to remote offices and employees

Cloud PBX…Learn More Here

Contacting your leads, customers or even employees couldn’t be easier with DCDIAL’s Voice Broadcast. Our intuitive user interface can generate thousands of calls within minutes. Just record your message, upload your phone list, and our system will dial for you. You can schedule a time & date for your message to go out, and DCDIAL will place tens of thousands of calls to your clients & customers at speeds of over 1000 calls-per-minute or at your desired speed.

  • Schedule broadcast times
  • Cost effective solution
  • Answering machine detection

Voice Broadcast…Learn More Here

Call 888-878-1011

Our customer service representatives have the answers to any questions you may have.

Collection Industry Benefits

  • Compliance features built in
  • Unlimited calling capacity
  • Increase customer contact by 300%
  • Save precious time and reduce overhead
  • No need for expensive equipment

Why choose DCDIAL?

  • Eliminate manual dialing
  • Cost efficient and secure
  • Real-time dashboard
  • Rapid deployment

Benefits for your company

  • Maximize your liquidations
  • 100% call recording
  • Full CRM integration
  • Cut company costs



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