Utilities

DCDIAL’s Cloud Predictive Dialer is a quick, simple, flexible dialer that enables you to dramatically increase your contact rate with clients, and improve your agents’ productivity. Our dialer can handle multiple lines per agent, increasing agent performance over manual dialing.

  • Reduce hold times and dropped calls
  • Powerful and easy to use
  • Increase contact rates

Cloud Predictive Dialer…Learn More Here

Create custom messages with DCDIAL’s Voice Broadcast service and utilize IVR so that your customers can make payments over the phone or speak with an agent. Send out broadcasts informing clients of service interruption, or new services being offered.

  • Real time tracking and reports
  • Upload custom messages
  • Schedule broadcast times

Voice Broadcast…Learn More Here

DCDIAL can help you find out exactly how customers are finding your business, enabling you to optimize your marketing budgets. Use unique Local and Toll Free Numbers to differentiate between different marketing campaigns, and DCDIAL will track and record incoming calls and find out which campaigns are working for your business.

  • Fast and efficient
  • Utilize SMS and voice broadcasts
  • Inform clients of service interruption

Local and Toll Free Numbers…Learn More Here

DCDIAL’s Cloud PBX is a revolutionary phone service. Integrate remote employees and connect multiple office locations. Cloud PBX allows for call forwarding, voicemail and many other options, simplifying your telecommunications and making it more affordable.

  • Cost effective solution
  • Cutting edge phone service
  • Utilize auto attendant feature

Cloud PBX…Learn More Here

Call 888-878-1011

Our customer service representatives have the answers to any questions you may have.

Utilities Industry Benefits

  • Broadcast service interruption times
  • Send surveys to clients
  • Decrease late payments with automatic account notifications
  • Build a bigger client base
  • Reduce the burden on agents during peak times

Why choose DCDIAL?

  • Highest level of dependability
  • Cost efficient and secure
  • Stay in contact with customers during disasters and emergencies
  • Rapid deployment

Benefits for your company

  • Elevate your business results
  • Increase agents productivity
  • Improve customer satisfaction
  • Cut company costs