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A Full Range of IT Services, Customized to Meet the Needs of Your Business

Digital Compass offers a full range of IT services, customized to your needs, at an affordable price. From day-to-day troubleshooting to strategic long term planning, we can be your IT department or supplement your already existing IT staff.

Quality Coverage for Complete Network Management and Computer Support

Digital Compass is designed to meet the needs of your on-going IT management and support needs. We can be your professional IT department and fill the role of IT Manager, desktop support specialist, strategic planning advisor and project implementer. This is done through our team approach where instead of relying on the capabilities of one person, you get an entire team of people to fulfill the various roles and a dedicated relationship manager.

The service includes the following elements that help keep your computers, servers, network and computers, secure, safe and available, so you can focus on your work and not on IT.

  • Proactive, preventative maintenance of desktops and servers done on-site and remotely
  • Managed email protection – spam, virus, and phishing filtering
  • 24 x 7 remote monitoring of key network elements
  • Procurement services – recommend, buy, finance/lease hardware, software or other technology product
  • Off-site desktop and server back up
  • Client Portal – one stop secure website as your mission control of your Digital Compass partnership
  • Technology Business Planning and Reviews

Enhancement Services - Round Out Your IT Department With On-Demand Experts

For small businesses that have IT staff, Digital Compass can help you fill gaps in skill set of your existing employees. You can bring on experts in areas where you team is less familiar without having to add full-time staff or the costs of benefits. Utilize Digital Compass’s Enhancement Services to help you with:

  • Strategic IT Planning
  • Desktop Support
  • Staff Augmentation
  • Key Technologies

You’ll benefit from our vast experience of supporting small businesses customers for over 10 years, our technical expertise in various technologies, our customer service oriented technical staff and our 100 plus staff of full time support specialists, systems engineers and solutions architects. We’re here to supplement your IT needs with on-demand experts.

 

    
 
Plan Features   Basic   Standard   Premium
 
 
Monthly Support Hours   As Needed   10   20
Remote & On-Site Support   Yes   Yes   Yes
Computer Maintenance   Yes   Yes   Yes
Network Installation & Troubleshooting   Yes   Yes   Yes
Remote Data Backup   Yes   Yes   Yes
Trip Charge   $50   N/A   N/A
Length of Service Contract   N/A   1 Year   1 Year
Price   $100 / Month   $800 / Month   $1,400 / Month
 
     

As a small business owner you know that having a full-time I.T. professional can be very costly. In businesses with under 25 employees, it simply isn’t cost effective to always have someone on-site. That’s where we come in. At Digital Compass our networking and tech support services any I.T. problem. From backing up sensitive data to setting up a paperless office, we have the skills you need to get the job done!

With this service, your business will:

  • Save money by eliminating the need for a full-time I.T. professional
  • Experience reduced computer headaches and downtime

This service is ideal for businesses that:

  • Do not have an I.T. department or a dedicated computer specialist on staff
  • Need to back up critical business data
  • Need to share company documents among office computers
  • Need to share an internet connection among office computers
  • Need help with any computer or technology related issues
 
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